Talk to us

Let's start a conversation worth having.

Whether you're hiring your next general manager, sourcing the freshest produce in Naivasha, or looking for your first hospitality role — there's a real person on our end ready to help. No bots. No ticketing maze. Just hospitality, the way it should be.

Avg. Response < 4 hours

Support Hours Mon–Sat

Languages EN · SW

Offices 3 cities

Get in touch

We're listening, around the clock.

Tell us what you need — a hire, a supplier match, a partnership, or just a walkthrough of the platform. We'll route you to the right person on our team.

Head Office

Westlands Square, 4th Floor
Ring Road, Nairobi

Phone & WhatsApp

+254 712 345 678
+254 733 998 877

hello@hotelnet.co.ke
support@hotelnet.co.ke

Hours

Mon – Fri · 8am – 6pm
Sat · 9am – 1pm (EAT)

Send us a message

Fill in the form below and we'll be in touch within four working hours.

Full Name

Email Address

Phone

Subject

Message

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Find us

Where we’re based.

Three regional offices, one national network. Visit us at the address above — or stop in at our coast or rift-valley teams when you're in town.

NairobiHeadquarters

MombasaCoast Office

NaivashaRift Valley

Nakuru

Diani

Kisumu

Eldoret

Watamu

Regional Office

Active Hospitality Corridor

47Counties Active

Our footprint

Closer than you'd expect.

Three regional teams — one in each of Kenya's biggest hospitality corridors — so the person you speak to actually knows your local market.

Headquarters

Nairobi

Westlands Square, 4th Floor

Ring Road, Westlands

+254 712 345 678

Mon – Fri · 8am – 6pm EAT

Coast Office

Mombasa

Nyali Cinemax Tower

Links Road, Nyali

+254 733 998 877

Mon – Fri · 8am – 5pm EAT

Rift Valley

Naivasha

Lakeview Business Park

Moi South Lake Road

+254 720 446 600

By appointment · Mon – Sat

Common questions

Before you reach out.

Quick answers to the things people ask most often. If your question isn't here, drop us a line above — we read every message.

How quickly will I hear back?

Most enquiries get a personalised reply within four working hours during our operating window. Urgent hiring requests are usually answered within the hour.

Do I need a HotelNet account to send a message?

Not at all. Anyone can reach out through this form. If you'd like to post jobs, apply to roles, or list as a supplier, you'll be invited to create a free account after we understand your needs.

Can I visit your offices in person?

Yes — drop in at our Nairobi or Mombasa office during business hours. For our Naivasha team, we ask for a quick appointment to make sure the right person is available to meet you.

I'm a supplier — who do I talk to about joining the vendor network?

Use the form above and mention "Supplier" in the subject. You'll be routed directly to our Supplier Network team, who handle vendor verification and onboarding.

How does HotelNet make money?

Hotels and suppliers pay a flat monthly subscription based on size. Professionals and interns use the platform completely free — we never take a cut from your placement, anywhere.

I have a press or partnership enquiry.

Please email partners@hotelnet.co.ke directly. Include your organisation, the nature of the opportunity, and any deadlines we should know about.