Our Story

Crafting the future of hospitality, one connection at a time.

HotelNet was built on a simple belief: Africa's hospitality industry deserves a recruitment platform that understands the kitchen as well as it understands the boardroom. We connect hotels, professionals, and suppliers across all 47 Kenyan counties — faster, smarter, and built for the people behind the polish.

Founded 2024
Headquarters Nairobi, KE
Counties Served 47
Active Network 2,400+
The HotelNet Story

A platform shaped by the industry it serves.

For decades, hospitality recruitment in Kenya has lived on word of mouth, crowded WhatsApp groups, and inboxes that never get answered. Talented chefs were stuck in the wrong kitchens. Boutique lodges struggled to find a single verified front-office hire. Suppliers chased payments across spreadsheets.

HotelNet started as a conversation between hoteliers and a small team of engineers who'd worked the line themselves. We knew the industry didn't need another generic job board — it needed a network. One that understood star ratings, departmental skill maps, M-Pesa payouts, and the rhythm of a hotel season in Diani versus a city property in Westlands.

"We're not a tech company that wandered into hospitality. We're a hospitality company that happens to build software." — The HotelNet Founding Team
What Drives Us

Mission & vision

Our Mission

To make hospitality recruitment and supplier management effortless for every African hotel — from a five-star resort on the coast to a family-run lodge in the rift valley. We give the industry a single trusted network where talent, opportunity, and verified vendors finally meet.

Our Vision

A continent where every hospitality role is filled in days — not months — and every supplier relationship is built on transparency, not chance. We envision HotelNet as the backbone of African hospitality operations by the end of the decade.

Our Principles

Values that stay on the line.

We hold our team — and our platform — to the same standards we'd expect from a well-run hotel. Detail, hospitality, and reliability above all else.

No. 01
Service Mindset

Every feature we ship starts with a real person — a chef, a manager, a supplier — and the small frustration we can quietly remove from their day.

No. 02
Verified Trust

Profiles, employment history, and vendor credentials are checked across the network. A handshake online should be worth as much as one in person.

No. 03
Built Local

M-Pesa, county-level supply, KRA-compliant invoicing — we're built for the way Kenya's hospitality industry actually works, not a copy-paste of Silicon Valley.

No. 04
Quiet Craft

Great software, like great hospitality, is invisible when it works. We obsess over the details so our users never have to think about them.

No. 05
Industry-First

We're hospitality professionals before we're technologists. Our roadmap is shaped by hoteliers, not investor decks.

No. 06
Open Doors

From kitchen porters to general managers, every professional deserves a seat at the platform. Talent shouldn't depend on who you know.

No. 07
Long Game

We're not chasing quick wins. We're building the recruitment infrastructure African hospitality will lean on for the next twenty years.

No. 08
Honest Pricing

No hidden fees, no surprise tiers. A single transparent plan for hotels, suppliers, and professionals — published, never negotiated in the dark.

"Hospitality has always been about people. We're just making it easier for the right ones to find each other."
— HotelNet, est. 2024
Milestones

How we got here.

Every milestone below was earned alongside the hotels, professionals, and suppliers who trusted us early. None of this happened in a vacuum.

2024
The first 50 hotels

HotelNet launched in Nairobi with a closed pilot of fifty properties — testing matching, verification, and supplier workflows on real bookings and real kitchens.

2025
Coast & Rift Valley rollout

Diani, Malindi, Watamu, Naivasha, Nakuru — the platform spread across the country's largest hospitality corridors. M-Pesa supplier payouts went live.

2025
Intern & Attachment program

Partnership with hospitality institutions across Kenya to place students into verified properties — a structured pipeline replacing ad-hoc placements.

2026
2,400 professionals strong

The HotelNet network crosses 2,400 verified hospitality professionals and 320 active suppliers — and continues to grow with every county we touch.

The People

A team that's walked the line.

Former GMs, F&B directors, supply chain operators, and engineers — united by an obsession with making this industry run better.

Amara Njoroge
Chief Executive

Fifteen years across luxury resort operations in East Africa. Former GM of two five-star properties on the Kenyan coast.

Kelvin Otieno
Head of Talent

Started in the kitchen. Ran F&B at three major Nairobi properties. Now obsessed with how chefs find the right brigade.

Wanjiru Kamau
Supplier Network

A decade in hospitality procurement. Built supply chains across all 47 counties — and knows every honest produce trader in the country.

David Mwangi
Chief Technology

Engineer-turned-hotelier-turned-engineer. Built fintech rails for two African startups before landing in hospitality for good.

Trusted across the industry
Serena Hotels Sarova Group Hemingways PrideInn Heritage Hotels Tamarind

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