Africa's Leading Hospitality Platform

Where Hotels
Find Talent &
Talent Finds Hotels

Connecting Kenya's hospitality professionals with the right opportunities. From line staff to executive roles — faster, smarter, and built for the industry.

or
Hospitality Professional
Trusted by leading hospitality groups across Kenya
Serena Hotels Sarova Group Hemingways PrideInn Heritage Hotels Tamarind Fairmont
HotelNet by the numbers

One network behind Kenya's hospitality industry

2,400+ Verified hospitality professionals
180+ Partner hotels & restaurants
320+ Verified goods suppliers
47 Counties covered

Every professional and supplier is identity- and employment-verified before they appear on the platform.

What We Do

Built for the Hospitality Industry

HotelNet is Kenya's dedicated platform for hospitality recruitment and supplier management. Whether you're running a five-star resort or a boutique lodge, we make finding the right people — and the right products — effortless.

Smart Talent Matching

Our algorithm filters candidates by star-rating experience, department skills, and live availability — surfacing the right hire, not just any hire.

Verified Hospitality Network

In-network employment verification across all member hotels. See a candidate's real work history within the platform before the first interview.

Supplier Management Hub

Connect with verified F&B, linen, maintenance, and tech vendors. Manage service requests, track deliveries, and pay via M-Pesa — all in one place.

Live on the platform right now

Roles being filled this week.

A glimpse of the hospitality positions our member hotels are actively hiring for. Sign in to see the full feed across all 47 counties.

Browse all open roles

The Process

How It Works

1
Create Your Hotel Profile

Register your property and configure your employer profile with your hotel's details, star rating, and department structure in minutes.

2
Post a Vacancy

Use department-specific templates to go live in minutes. Filter requirements by star-rating experience, skills, and availability.

3
Review Smart Matches

Receive ranked candidate suggestions instantly. Browse profiles with verified employment history drawn from the entire HotelNet hotel network.

4
Interview, Offer & Hire

Schedule interviews, score candidates on shared digital scorecards, then send e-signed offer letters and run background checks — every step tracked from your dashboard.

Hotel employer
Job seeker
1
Build Your Hospitality Profile

Create a detailed profile showcasing your skills, experience, certifications, and specialisations. Set your job-seeking status — active, passive, or not looking.

2
Browse & Apply

Filter vacancies by county, department, hotel star rating, and salary range. Apply to multiple positions with a single click.

3
Get Matched Automatically

The platform alerts you the moment a vacancy matches your profile — so opportunities come to you, not the other way around.

4
Accept & Start

Track your application status in real-time, receive interview invites, and accept digital offers directly on the platform.

Browse Jobs
The Verification Promise

Why a HotelNet profile means something.

"Verified" is the word our entire platform turns on. Here's exactly how we earn it — three checkpoints every professional and supplier passes through before they ever appear in a hotel's shortlist.

01
Identity Verified

Government-issued ID is cross-checked against the National Bureau registry. Every account on HotelNet is a real, traceable person — no anonymous CVs, no ghost suppliers.

ID matched · KRA PIN validated
02
Employment Cross-Checked

We confirm work history directly with member hotels on the network. If a candidate says they spent three years at a coastal resort, the resort itself signs that off inside the platform — not a phone reference.

Verified by 2–4 previous employers
03
Peer Star-Rated

After every placement, employers and professionals rate each other on a hospitality-specific scorecard. Reliability, craft, attendance, attitude — visible to anyone considering them next.

Live performance score · last 90 days
Every step happens before a profile becomes visible. We don't show you anyone we haven't already vetted.

Supplier Management

Building Strong Supplier Networks

Managing suppliers is critical for smooth hotel operations. We help you build lasting relationships with vendors who meet your standards for quality, pricing, and reliability — from F&B suppliers to IT and maintenance.

  • Browse verified suppliers across F&B, linen, maintenance, housekeeping, and technology
  • Submit service requests and track fulfilment status in real-time from your dashboard
  • Rate supplier performance and build your preferred vendor shortlist
  • Pay via M-Pesa or bank transfer with automatic invoice generation
Explore Supplier Hub
Supplier delivery
The honest comparison

Two ways to hire. Only one scales.

We're not anti-WhatsApp — most of us got our first jobs that way. But for an industry hiring at scale, ad-hoc methods cost more than they look like they do.

The Old Way

WhatsApp groups, full inboxes, and luck.

  • No verified employment history — every CV taken on faith
  • Same five candidates recycled across every group
  • Average 3+ months to fill a senior role
  • Supplier payments via cash, M-Pesa screenshots, lost invoices
  • Intern placements fall through Excel cracks
  • No way to compare a candidate to industry benchmarks
  • Reference checks rely on whether someone picks up
~38% turnover after first 6 months
The HotelNet Way

One verified network. Built for the industry.

  • In-network employment verification across member hotels
  • 2,400+ professionals across all 47 counties
  • Average 5 days to shortlist a senior role
  • M-Pesa payouts & KRA-compliant invoicing built-in
  • Structured intern program with institutional partners
  • Department-specific star ratings & performance scoring
  • Every reference cross-signed by previous employer
~19% turnover reported by member hotels

The Industry is Growing.
So is the Skills Gap.

Kenya's hospitality sector is one of the fastest-growing in East Africa. Yet sourcing qualified, verified talent remains one of hotels' most persistent operational challenges — across all 47 counties.

The sector contributes over 8% of Kenya's GDP, yet structured recruitment infrastructure remains critically underdeveloped.

Kenya National Bureau of Statistics · 2023

8%
of Kenya's GDP from Tourism & Hospitality
KNBS, 2023
40%
Average Annual Staff Turnover in Kenyan Hotels
Kenya Hotel Industry Report
1.2M+
Kenyans Employed in Hospitality & Tourism
Tourism Fund Kenya
60%
of Hotel Managers Cite Hiring as a Top Challenge
EY Hospitality Outlook
Voices from the industry

What the people behind the polish are saying.

We're not the ones who get to call ourselves great. Here's what hoteliers, chefs, suppliers and HR teams say after working with HotelNet on real hires and real supply chains.

"

We filled a sous-chef vacancy in eleven days — through HotelNet — that had been open on our side for almost four months. The candidate's previous employer was already on the network, so we saw a real performance record before the first interview.

MK
Mary Kibet F&B Director · Coastal Resort, Diani
"

As a small produce supplier in Naivasha, getting onto hotel approved-vendor lists used to be impossible. The HotelNet supplier network changed that overnight — I'm now delivering to seven properties weekly with M-Pesa payouts on time.

GW
Grace Wairimu Founder · Rift Fresh Produce
"

Our 40% annual staff turnover dropped to 19% in the first year. Better hires at the front, fewer ghosted shifts at the back — and a real HR dashboard instead of three different spreadsheets.

AN
Aisha Noor HR Manager · Three-Property Hotel Group
"

My culinary class graduates used to disappear into informal attachments. The HotelNet intern program gave us structured placements, real evaluations, and a way to track how our students do six months in.

PM
Peter Mutua Principal · Hospitality & Culinary Institute
"

What sold me was the verification. Every candidate I shortlist has a real employment history I can check — across properties on the platform — not just a CV I have to take on faith. That changes hiring entirely.

SC
Samuel Chebet General Manager · Game Lodge, Maasai Mara
Our Footprint

One network. Every county.

From the coast to the rift valley, our network of hotels, professionals and suppliers spans all 47 counties — with regional teams in three of Kenya's largest hospitality corridors.

NairobiHeadquarters
MombasaCoast Office
NaivashaRift Valley
Nakuru
Diani
Kisumu
Eldoret
Watamu
Regional Office
Active Hospitality Corridor
47Counties Active
As featured in
Business Daily The Standard Daily Nation Capital FM Citizen Digital TechInAfrica

"HotelNet is quietly rewiring how Kenya's hospitality industry hires." — Business Daily, 2025

Hospitality Insights

Hiring benchmarks, supplier intel,
and industry signals — in your inbox.

Once a month. No fluff. The data, trends, and stories shaping Kenya's hospitality industry — written by the team that watches the platform every day.

We never share your email. Unsubscribe with one click.

You're on the list — first issue lands at month-end.

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Your Hospitality Operations?

Join 180+ hotels and 2,400+ hospitality professionals already on HotelNet Africa.